Information and Clarification Text on the Protection, Processing and Transfer of Personal Data
We aim to provide safe and uninterrupted service to you, our customers, and for this purpose, we attach importance to the security of your personal data. In this context, your personal data may be collected, processed and transferred to third parties at home and abroad in accordance with the provisions of the Personal Data Protection Law No. 6698 and the Regulation on the Processing of Personal Health Data and Protection of Privacy and other legislation.
Within the scope of our services, products offered by our company to our customers and the consultancy you will receive from the physicians contracted by our company, you will be informed about the protection of the personal data of our customers and taking all necessary measures in this regard and the purpose for which all kinds of personal data belonging to you will be processed and transferred and the method.
1.Collection, Processing and Purposes of Processing of Personal Data;
Your personal data; Within the scope of the Law No. 6698 on the Protection of Personal Data, our Company ERBE Medikal Sağlık Hizmetleri Danışmanlık Turizm Sanayi Ticaret Limited Şirketi collects and processes all kinds of your personal data listed below in accordance with the aforementioned Law and other legislation as "Data Controller".
Ø Your name, surname, Turkish ID number, date of birth, place of birth, gender and other identifying information,
Ø Your phone number, address, e-mail address, and other contact information,
Ø Your blood tests, old medical reports, all kinds of radiological medical images, prescription information, treatment reports, laboratory test results and any medical documents whose images will be transmitted by you,
Ø All kinds of verbal and written records and data you will make with our call center,
Ø Location information, IP address and any information and documents transmitted with your consent to be obtained as a result of using our website www.secondoctors.com and mobile application,
Ø Forms and questionnaires completed by you,
Any personal data to be transmitted by you to our company, including the above, will be processed in accordance with the Law No. 6698 on the Protection of Personal Data.
These data may be processed for the following purposes and in accordance with the relevant articles of the Law on the Protection of Personal Data in accordance with the personal data processing conditions and purposes:
Ø Healthy evaluation of the images, information and documents uploaded by you to our website and mobile application,
Ø Identification can be made in the light of the information provided by you,
Ø To provide information on the processes related to the reports requested by you,
Ø Archiving/storing all kinds of medical information transmitted in accordance with the relevant legislation,
Ø Quality improvement related to patient relations,
Ø Execution of all processes related to accounting, finance, legal and information security,
Ø Fulfillment of all kinds of requests that may be submitted by official institutions,
Ø The invoice to be issued as a result of the "second opinion" service offered is sent to the e-mail address provided by the customer to the website,
Ø Planning and execution of the activities necessary to recommend the services offered by www.secondoctors.com to the relevant persons by customizing them according to the tastes, usage habits and needs of the relevant persons,
Ø Receiving and evaluating requests and complaints,
Ø Planning and execution of the activities necessary to recommend the services offered by Secondoctors.com to the relevant persons by customizing them according to the tastes, usage habits and needs of the relevant persons,
Ø Contacting the patient to receive and evaluate feedback on the services offered by Secondoctors.com.
2. Transfer of Personal Data
In accordance with the provisions of the Law No. 6698 on the Protection of Personal Data and other legislation, your personal data may be shared with other third parties, including but not limited to; informing the physicians contracted by our company, lawyers, tax experts / consultants, auditors and persons from whom consultancy services are received by our company, experts and public institutions and organizations from whom consultancy is received by our company for the purpose of maintaining, developing and auditing the systematic adequacy of our website.
3.Methods and Legal Grounds for Collection of Personal Data
Your personal data may be processed and transferred in accordance with the above-mentioned purpose in accordance with the relevant legislation that you contact with our website www.secondoctors.com, call center, social media, SMS channels.
The legal reason for collecting your personal data is the provisions of the Law No. 6698 on the Protection of Personal Data and the Regulation on the Processing of Personal Health Data and the Protection of Privacy and other legislation.
4.Your rights
The rights of our customers under Article 11 of the Law No. 6698 on the Protection of Personal Data are given below.
- Learn whether personal data is being processed,
- Request information if their personal data has been processed,
- To learn the purpose of processing personal data and whether they are used for their intended purpose,
- To know the third parties to whom personal data are transferred domestically or abroad,
- To request correction of personal data in case of incomplete or incorrect processing,
- To request correction of your personal data in case of incomplete or incorrect processing and/or to request notification of the persons to whom personal data are transferred of the transactions regarding the deletion or destruction of personal data
-Objection to the occurrence of a result to the detriment of the person himself/herself by analyzing the processed data exclusively through automated systems,
-Requesting the compensation of the damage in case of damage due to unlawful processing of personal data,
You have rights.
6. Data security and Right of Recourse
Your personal data is carefully and meticulously protected by taking high level security measures.
The necessary security measures are provided at a level appropriate to the possible risks within the possibilities by following technological developments.
You can submit your requests regarding your rights to our Company by the following methods.
Atakent Mah. 221. Sk. Rota Office A Blok No: 3/1 İç kapı no : 83 Küçükçekmece/ İstanbul You can hand deliver your identity documents and your wet signed petition to the address,
-They can send it to Atakent Mah. 221. Sk. Rota Office A Blok No: 3/1 İç kapı no : 83 Küçükçekmece/ İstanbul via Notary Public,